GET IN TOUCH
Contact ToolFlect
Questions, feedback, corrections, or a listing issue? We would be happy to help.
Email Support
Reach us directly and we will respond as soon as possible — usually within one to two business days.
📧 General support: contact@toolflect.com
🛠️ Listing corrections: contact@toolflect.com — include the tool name and the exact change needed.
📰 Newsletter: see the Newsletter page to subscribe.
What to Include
A short message with the relevant details helps us resolve your request faster.
- The tool or page you are writing about.
- The exact issue, question, or requested change.
- A contact email where we can reach you.
Response Times
Most messages are answered within one to two business days. Listing corrections are usually the fastest to resolve, because a broken link, a changed price, or a discontinued product can be checked directly against the official product website.
Requests that need more research — a disputed fact, a comparison correction, or a question about how a listing was checked — can take longer. If we need more time, or more detail from you, we will say so in our reply.
What We Can Help With
- Listing corrections: outdated pricing, a changed free plan, a renamed or discontinued product, or a website that no longer loads.
- Broken ToolFlect tools: a free tool on this site that fails to load, returns an error, or gives a wrong result.
- Factual errors: a description, category, or comparison detail that does not match the official product website.
- Article corrections: a claim in a guide or comparison that needs checking against the vendor’s own documentation.
- Advertising and sponsorship inquiries: see the Advertising Policy, and mention the listing you are asking about.
Where a correction can be verified, we check it against the official source before changing the listing — the same standard described in How ToolFlect Reviews Listings.
What We Cannot Help With
ToolFlect is a directory. We do not provide customer support for products built by other companies, and we cannot act on a vendor’s behalf.
- Billing, refunds, invoices, and subscription changes.
- License keys, account access, password resets, and cancellations.
- Product bugs, outages, or feature requests for a listed tool.
- Changing or removing anything on a vendor’s own website.
For any of these, contact the vendor directly using the support channels on their website. If the listing itself is inaccurate, tell us instead — that part is ours to fix.
Data, Privacy and Advertising
- Privacy questions, cookie questions, or a request about your data: email contact@toolflect.com — see the Privacy Policy.
- Advertising, sponsorship, and featured placement: see the Advertising Policy. Paid visibility has to carry a sponsored or advertising label, and it does not change a listing’s verification level.
- How listings are checked and verified: How ToolFlect Reviews Listings.
- How listings are ordered: Ranking Methodology.
- Rules for using the site and its tools: the Terms of Use.
